My purchase was delivered incorrectly, damaged or incomplete. What should I do?
Answer: Our apologies! Send an email to firstname.lastname@example.org before returning an item. We will reimburse your shipping costs.
When do I get my money back?
Answer: You will receive a refund of the returned items on your account within 10 days.
What is the delivery time for your order?
Answer: 1-3 days in the Netherlands and 1-3 days for Belgium.
How does the return work?
Answer: If you want to return a product, you can return the package to the address on your package. The return costs are for your own account. Fill in the form that is in your package as carefully as possible for a fast return process.